Hey guys, I need some help!! with the software .I have a pcm I got from Allen and the Hp tuners software I got from Allen
( long story but I have my original pcm and 2 NP pcms)
My Truck wont start with the new pcm, the one i just got in november. VATS must be on. Truck starts with my original and the NP pcm i got in august.
PMed with Allen and he wants me to read the PCM with the software and Email him the file. I know this is Standard operating procedure.
I am unable to read the PCM in qestion. The software tells me that the "NUMBER OF ATTEMPTS HAVE BEEN EXCEEDED" .........this is on the very first time I hooked it up.
I spoke with the girls in the shop twice and they assure me that I will get a return call , Been about a week.

Any body have any ideas, Am i doing something wrong. I read the direction in the help section of the software, Printed them out and followed them. Starts to read, pics up the vin and calibration number, COMPLETES the first two lines and then stops.

Any body got any pointers, direction , input as what could be the problem? I do nt want to be using credits or break some thing/ corrupt a computer.
Thanks steve