THe only time I've had to order anything from Summit, which was way back in 1997, they got it to me quick, and exactly what I ordered. While working on my '78 Chevy Custom Deluxe, I was screwing the water temp sensor into the intake and -crack- I broke the intake manifold. This gave me the excuse I needed to get a brand spanking new edelbrock intake. I ordered it over the phone, and they got it out to me by the end of the week. Nice service from them.