I have a trailer that is not enclosed so if need be I won't be out. The guy that screwed it up to begin with said if I needed it he'd rent me a uhaul.
The MFG is about 2.5 hours away from me and I'll be the one to haul it there even if I have to pay for the fuel. I'd prefer to talk to them personally. Even though I have talked to them on the phone several times.