Fuddle Racing Warning!!!

This is a warning to those of you who are planning on getting a Fuddle Racing converter (the product itself I have no knowledge of, aside from what I have read)... this is just my experience with dealing with Fuddle and John Camerone
Around the beginning of March I began talking through John Camerone via email, his responses were very quick and he was very helpful at specing out my converter. John asked that I pay with a money order because it would be easier to keep things in order, so that is what I did per his request. The money order for $675 was sent to John around the middle of March and was confirmed by John later that he did infact receive it. Over the next month or so I sent John emails asking how the status was because he had told me it would be approx. 2 weeks or so and the converter would ship out.
"date Apr 8, 2008 2:10 PM
subject Converter
mailed-by gmail.com
John,

I was just wondering around when you think the converter will ship out, I was talking with the guy at the garage where I am doing the swap and was hoping to be able to do it the weekend of the 19th of this month, do you think there is any possibility ill have the converter by then? If not I want to try to give this guy enough notice to push it back a weekend.

Thanks John!"
&
"date Apr 24, 2008 8:20 AM
subject Converter
mailed-by gmail.com
John,

I emailed you a couple weeks ago and never heard back, if you could give me some kind of update on the converter I would greatly appreciate it, it is the last part I am waiting on for my swap and I would like to work on it the first weekend of May if it all possible.

Thanks

Bill"
NEITHER of which I received a response from.
Shortly after a few more phone calls, emails and pms with no word I started this thread.
Fuddle : RESOLVED - LS1TECH
At which time John proceeded to lie about DHL losing the package that was shipped a month ago (when infact it wasn't shipped until May 13th... confirmed by DHL and Howard Johnson (John's builder)).
I received the converter May 19th at which time I realized was damaged due to terrible packaging and someone shipping converter bolts half threaded in the holes. John was quick to respond and let me know he would take care of it and also requested pictures, at which time I was quick to respond as well and send him the pictures and to let me know where to go from there. Needless to say almost a month went by and I never heard a word from John after that.
http://www.pittspeed.com/uploaded/Co...0_1451 (2).JPG
Here is the side of the box where I believe it poked through
http://www.pittspeed.com/uploaded/Converter100_1451.JPG
June 9th I called DHL and had them pick the converter back up from my house which they did June 10th because I got tired of waiting and figured this would iniate the claim on Johns part.
John then proceeded to feed me his bull**** when I questioned whether he had it or not and he said he will let me know when he hears something and that he didn't know where the converter was.
I called DHL to find out what was up with it and it was infact delivered on Tuesday June 17th and was signed for by Howard Johnson. (which is exactly one week after I had it picked up and John claimed he had no clue where it was a month after I had it picked up?)
Now some where in there I ordered another converter (a Yank... that was shipped to my door step about 10 days after it was paid for... what a ****ing concept) because I needed to get my truck on the road which I had stated to John and asked several times for a refund. Now his intentions are to (and this isn't even what he said to me, this was via a moderator on LS1Tech because John will not return my calls, emails or pms) fix the converter on his own and send it back to me "brand new", knowing full well I have no use for this converter instead of refunding me my money because I got tired of waiting for him and needed my truck back on the road. It will be roughly FIVE months next week since John was paid and I still have received any word whether the converter is repaired and on its way back, whether he took responsibility (I highly doubt) and decided to file a claim to rightfully get me my money back... I haven't heard anything from him.
I cant stress enough to be VERY careful when dealing with John Camerone and Fuddle Racing he is very good at responding back to ppl right up until you pay him.. then after he's got your money good ****ing luck. Most will NOT be happy with the result. Here are a few others that can vouch for this
Fuddle Racing - LS1TECH
Fuddle racing - LS1TECH
fuddle! ORDER RECEIVED - LS1TECH
john @ fuddle - LS1TECH
Salt Lake City, UT: Check Out a Business or Charity
*****paging Fuddle***** - PerformanceTrucks.net Forums
and incase my reputation would be in question here is my PT feedback and there are tons on there that will vouch for me
PerformanceTrucks.net Forums - iTrader - beastmode
So please, before you order your converter (unlike I did) Google "Fuddle"... you will see what I am talking about.

He's too busy hunting wabbits to wuwy about your convuwter

Quote:

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Originally Posted by RedHeartbeat

He's too busy hunting wabbits to wuwy about your convuwter

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lol that may very well be true.

Hmmm. Ive never had an issue with John. But havent dealt with him in about a year.... sucks this happend.

It must be because your truck is grey. Doubt ill order one from him because my truck is grey too

:thumbdown:that really sucks man

theres no better or worse publicity than word of mouth.... its times like these where i always ask people on their experience with a certain shop, product, or service.... its times like these that can make or break a deal... good luck with your build

(glad i plan to go with a yank, whenever i can afford it)

I believe I would want to pop him a good one right in the nose. Hell if it were me I probably would.

Been there done that. He sent me 3 converters that NONE of them fit, he ended up sending me a lesser converter and said he would refund me some money. What he sent was a BONE STOCK 4l80e converter painted blue. It stalled just like my stock one in every way shape and form. He never gave me any money back and has insisted that DHL lost one of the converters I sent back so he refuses to refund the money he owes me (thinks I still have the converter that doesnt even fit!!)

John is a HORRIBLE person and someone needs to remove his business privaliges for good.

That Sucks.sure Is Good To Know.

It's been a couple of years but his customer service was always top notch with me. I broke the converter and he warrantied it no questions ask. So my only complaint at the time was the converter didn't hold up. If his customer service is gone now too...what's left?

If it's one thing that;s been proven true in my limited experience it's this: DO IT ONCE. DO IT RIGHT! Go with what's proven.

Example:

Fuddle - lots of complaints about customer service if you do a search. Me, Virgil, and a bunch of others have destroyed his converters.

Yank - very few complaints about the converters - some past customer service issues. But I think they've improved.

Precision Industries - virtually no customer service issues and arguably the best converter for most truck guys applications.

Yank Ftmfw

meh. my gray truck runs fine on it. im sending it out to be rebuilt to a 4k as soon as i get off of my lazy butt and ship it. im sending it directly to the builder though. forget the middle man (aka john at fuddle)

Looks like the BBB cant even get ahold of John

Quote:

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The Better Business Bureau has made two attempts to contact the business regarding the above referenced complaint. We regret to inform you that we have not received a response from the company.
This complaint case has now been closed as an UNANSWERED complaint in their file.
The Better Business Bureau develops and maintains Reliability Reports on companies across the United States and Canada. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the company's failure to promptly give attention to the matter will be reflected in the report we give to consumers about them.
If the company has contacted you directly and resolved this complaint, please notify the BBB immediately.

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Some what of a result

Quote:

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Originally Posted by IB Adrian

Unfortunately we have had to ban Fuddle.
I understand this doesn't assist in resolving your issue, but we have done everything within our power to get them to address LS1tech users concerns, and they have not been forthcoming.
We encourage you to make contact with them offline.
Adrian

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Interesting.