Buyer Beware - KDS Performance

Had a terrible experience with this place(kdsperformance.com), just thought I should pass it on. Here is a review I wrote, I tried to stick to the facts.

"I ordered a Transgo shift kit and vette servo combo kit. I was only sent the vette servo but was charged for the entire combo kit. I tried to call and email KDS and all phone calls and emails went unreturned. I sent the corvette servo back (which was the only thing I was sent - got a confirmed delivery) and requested to have my money refunded, but the money was still not refunded. Buyer beware of this merchant, the customer service was non existant and they try to keep the money for undelivered products."

Good thing I used a CC.

Andrew

hmmm, thats weird. i bought my kit off them and it went well. i got it in a few days and they were happy to answer a few questions i had for them. sorry to hear about your bad experience.

I had a bad experience with them also. Never again.

I don't know how they work but every time I call them I get a voice mail or if I get ahold of the lady there she gives me the cell phone number of the guy supposedly in the back and I never am able to talk to him. Since they are almost local I would do business with them brick-and-mortar style only. They never seem to have what I need in stock but their prices are great, worth the wait.

Their customer service is non-existant, but the transgo shift kit is shipped directly from transgo and should arrive after the parts from kds. Does the invoice say "drop shipped from transgo" or something to that order?? Mine came over a week later.

I got my billets and TG from them a while back. Problem free!

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Originally posted by yeary01z71@Sep 13 2004, 09:55 PM
Does the invoice say "drop shipped from transgo" or something to that order?? Mine came over a week later.

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no, that's the thing, it doesn't mention that on the slip, or more importantly online and it's since been three weeks since I first placed the order. I don't need it now as JAG Performance hooked me up and got it to me overnighted.

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Originally posted by agreif+Sep 14 2004, 07:20 AM--><div class='quotetop'>QUOTE(agreif &#064; Sep 14 2004, 07:20 AM)</div>

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<!--QuoteBegin-yeary01z71

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@Sep 13 2004, 09:55 PM
Does the invoice say "drop shipped from transgo" or something to that order?? Mine came over a week later.

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no, that&#39;s the thing, it doesn&#39;t mention that on the slip, or more importantly online and it&#39;s since been three weeks since I first placed the order. I don&#39;t need it now as JAG Performance hooked me up and got it to me overnighted. [/b]

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Man, that does suck :tantrum: ....I guess I won&#39;t ever order from them again.

www.transmissionpartsusa.com has killer deals on most weird bits, I wish they would get their shit together and expand to the Fairbanks line and perhaps some frictions...